Privacy Policy
This Privacy Policy explains how Brisqal ("we", "us") collects, uses, shares and protects personal data when you use the Brisqal website, chat application and the Brisqal Code extension for VS Code (the "Service"), and the choices and rights you have. Brisqal is the controller of your personal data for the purposes described here.
1. Data we collect
Data you give us
- Account data: your name, email address and password (stored only as a secure hash).
- Conversations and files: the messages you send and receive, files and images you upload, conversation titles and summaries, custom instructions and settings.
- Brisqal Code content: when you use the VS Code extension, your requests and the parts of your workspace that the assistant reads or produces (for example file contents, search results and command output) are sent to our servers to generate responses. We do not keep them in your account history; your extension sessions are stored locally in VS Code on your computer.
- Payment data: your plan, payment history, and the card brand and last four digits. Full card numbers and security codes are handled by our payment processor and are not stored by us.
- Communications: messages you send to our support, and reports about answers.
Data collected automatically
- Usage data: which features and model options you use, the size and cost of each request (for example token counts and number of web searches), and timestamps. We use this to apply plan limits and show your usage.
- Technical data: IP address, browser and device information, and server logs (including error logs), used for security, abuse prevention and troubleshooting.
- Consent records: when you accepted which version of our Terms and from which IP address.
- Cookies and similar storage: see our Cookie Policy. We use only cookies that are needed for the Service to work.
2. How we use your data
| Purpose | Legal basis (where GDPR or similar laws apply) |
|---|---|
| Provide the Service: create your account, generate responses, run web searches, store and show your conversations, sync the VS Code extension | Performance of our contract with you |
| Billing, plan limits and usage metering | Performance of contract; legal obligations (tax and accounting) |
| Security, fraud and abuse prevention, enforcing our Terms and Acceptable Use Policy | Our legitimate interests in keeping the Service safe |
| Support and service messages (for example about billing or changes to our terms) | Performance of contract; legitimate interests |
| Improving reliability and features using aggregated usage statistics | Our legitimate interests |
| Complying with law and responding to lawful requests | Legal obligations |
We do not sell your personal data, we do not use it for advertising, and we do not use your conversations or files to train AI models.
3. How AI processing works
To answer you, the relevant parts of your conversation (your messages, uploaded content, custom instructions and a summary of earlier messages) are sent to the AI model providers that power Brisqal, and your search queries are sent to a web search provider. These providers process the data on our behalf to return a response. When the assistant reads a web page, our servers fetch that page from the website.
Responses are generated automatically and may be inaccurate. See the AI Output Disclaimer.
4. Who we share data with
We share personal data only as described here:
- Service providers who help us run the Service, under contracts that limit their use of the data: AI model providers, web search providers, hosting and infrastructure providers, and payment processors. A list of our current sub-processors is available on request at privacy@brisqal.com.
- People you share with: if you create a share link, anyone with the link can see that conversation.
- Legal and safety: authorities or other parties when required by law, or when needed to protect the rights, safety or property of our users, the public or us.
- Business transfers: a buyer or successor in a merger, acquisition or sale of assets, subject to this Privacy Policy.
5. International transfers
We and our service providers may process personal data in countries other than the one you live in, including countries whose data-protection laws may differ from yours. Where required, we use appropriate safeguards for such transfers, such as standard contractual clauses approved by the relevant authorities.
6. How long we keep data
- Conversations and files: until you delete them. You can delete a single chat or all chats at any time in the app; this also deletes the files attached to them.
- Account data: for as long as your account exists. When your account is deleted, we delete or anonymize your personal data, except what we must keep for legal reasons.
- Billing and usage records: for as long as required by tax, accounting and other laws.
- Logs: for a limited period needed for security and troubleshooting.
- Deleted data may remain in backups for a limited period until the backups are overwritten.
7. Security
We use technical and organizational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, access controls and scoped, revocable tokens for the VS Code extension. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and do not upload information you are not allowed to share.
8. Your rights and choices
Depending on where you live (for example under the EU/UK GDPR or US state privacy laws such as the CCPA), you may have the right to:
- access the personal data we hold about you and receive a copy (you can also export each conversation from the app);
- correct inaccurate data;
- delete your data or your account;
- object to or restrict certain processing, and withdraw consent where processing is based on consent;
- receive your data in a portable format;
- not be discriminated against for exercising your rights.
To exercise these rights, email privacy@brisqal.com from the email address on your account. We will respond within the time required by law and may need to verify your identity. You also have the right to lodge a complaint with your local data-protection authority.
9. Children
The Service is not intended for anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy. If changes are material, we will notify you in the app or by email before they take effect. The version and effective date are shown at the top of this page.
11. Contact
For privacy questions or requests, contact privacy@brisqal.com.